1.Could I order one piece for sample to test the quality?
Yes, We recommend checking the sample before order. You could order the sample before your order.
2.What about your delivery time for samples?
For samples, 3~5 working days.
3.What should I know before ordering?
Please let me know the frequency (433.92 is the most common frequency), code (fixed code EV1527, rolling code HCS301 or duplicator). And please also let me know the quantity, our MOQ is 100pcs.
4.How about the quality of product?
We use best quality components to ensure our product in high level.All products we sold out are strictly tested by our QC department.
5.Are you a manufacturer?
Yes, we have our own factory, production line, SMT machine and R&D department.
6.Can I visit your factory?
Yes,welcome to our company.The address of our company：5th and 6th floor block 27,lianchuang Technical zone , Bu Lan road, long gang district, Shenzhen , R.P. China
7.What about your delivery time?
For samples, 3~5 working days, for bulk order, 7~10 working days.
8.How could I choice a right remote control?
You can take a picture of your remote control’s PCB board to us. We will analyze it for you.
9.Can you do the custom-made shell of remote control?
Of course. We can make custom-made shell, but the MOQ is 2000pcs.
10.What kind of payment do you accept ?
We accept T/T(Wire transfer),Western Union and PayPal, Credit card.
TT can be 30% prepayment before production, 70% balance payment before shipping.
11.When you can reply me when you receive our inquiry ?
Your inquiry related to our products or prices will be replied in 12 hours
12.Who will reply my inquiry ?
Well-trained and experienced staffs to answer all your enquires in fluent English
13.What to do if the product was damaged during the transportation?
We will make the products for you again.